Last updated: April 12, 2026
Delete Account Request
This page explains how A Network account deletion works in the current release, including scheduled deletion, verification, temporary retention, and the limited one-time restore path available before final removal completes.
Deletion is not always immediate. Current backend behavior schedules deletion first, then allows a limited one-time email OTP restore before final removal is completed.
1. How Account Deletion Currently Works
- Submit your deletion request using the supported in-app or support-guided account deletion process.
- Your request may require verification to confirm account ownership and reduce abuse.
- Once accepted, the account enters a scheduled deletion state rather than being removed instantly.
- During that scheduled window, the account may be eligible for a one-time email OTP restore if the current backend rules allow it.
- After the scheduled deletion period finishes, the account and related data are processed for deletion subject to legal, audit, and security retention requirements.
If you need manual assistance, contact info@a-network.net from your registered account email address. We may ask for additional verification to protect account security.
2. One-Time Restore Before Final Deletion
If your account is in the scheduled-deletion state, the current system may allow a one-time recovery by email OTP before final deletion is completed.
- The restore flow is available only while the account is still scheduled for deletion.
- The recovery path is intentionally single-use. If it is used once, it cannot be reused for a future deletion of the same account.
- Restore requests and confirmations may require valid email ownership, active OTP codes, and completion within the allowed expiry window.
3. Data Deleted When Account Is Deleted
- Account profile data linked to your email address.
- Authentication data linked to your account.
- OTP verification records that are no longer required for security, audit, or legal retention.
- In-app mining/account activity records linked directly to your account identity, subject to any retention obligations described below.
- Scheduled-deletion state linked to the account once deletion processing is complete.
4. Data That May Be Retained
Some limited records may be retained for security, fraud prevention, legal compliance, and dispute handling, such as:
- Security and abuse-prevention logs.
- Audit events related to deletion, restore attempts, OTP verification, and account security.
- System audit records required to protect service integrity.
- Records required by applicable law.
Retention periods may vary depending on the type of record, security need, and legal requirement. Some limited records may be retained beyond the normal deletion window where reasonably necessary for service integrity, fraud prevention, or legal compliance.
5. Processing Time
Deletion requests may involve a scheduled waiting period before final removal. Exact timing can vary based on verification, security review, system rules, and any configured deletion delay. Once the final deletion stage begins, processing time may still vary depending on operational and legal requirements.